Frequently Asked Questions
▮WHAT IS MOBILE TICKETING?
The Chicago Bulls have adopted mobile entry to allow ticket holders to conveniently utilize mobile ticketing for all Bulls home games. You can use the Chicago Bulls App to access your ticket(s).
▮CAN I STILL PRINT MY TICKETS FROM HOME?
No. Tickets for Chicago Bulls games no longer include a PDF printout option. This decision was made to protect the integrity of your tickets and prevent fraud and counterfeit problems.
▮HOW DO I GET THE CHICAGO BULLS APP?
The free Chicago Bulls App (available for Apple or Android) can be downloaded here.
▮WHAT ARE THE BENEFITS OF MOBILE ENTRY?
Mobile ticketing is the safest and most convenient and flexible way to manage your tickets. Mobile tickets provide:
- Quick and easy entry to the arena using your smartphone
- The ability to manage, transfer or sell your tickets at any time
- Reduced risk of lost, stolen, or forgotten tickets
- An easy way to go green by printing less paper
▮CAN I HAVE MULTIPLE TICKETS ON A SINGLE PHONE?
Yes. Once you tap on the desired game, you will be able to swipe left and right through your available tickets.
▮WHAT IF I DON'T HAVE A SMARTPHONE OR I HAVE ADDITIONAL QUESTIONS ABOUT MOBILE TICKETING AT THIS TIME?
If you do not have a smartphone, please contact Chicago Bulls ticket office at 312.455.4000 for assistance.
▮WHAT IF I HAVE A WINDOWS PHONE, A BLACKBERRY OR OTHERWISE CAN'T DOWNLOAD THE CHICAGO BULLS APP?
You can always access your tickets via your smartphone's browser by logging in to your account.
▮WHAT IF I NEED HELP ON GAMEDAY? BROKEN DEVICE? BATTERY ISSUES?
We encourage you to visit the United Center box office located on the east side of the arena on gameday. Please have a valid ID for the name on the account.
▮HOW FAR IN ADVANCE CAN I ACCESS MY TICKETS?
After the schedule is released and your account is paid in full, your tickets will be available to manage.
▮IF I PURCHASED MY TICKETS FROM TICKETMASTER, CAN I ACCESS THEM THROUGH THE CHICAGO BULLS APP?
Yes, you will be able to access your tickets via the Chicago Bulls App by entering your email address and Ticketmaster password. Alternatively, you can access Ticketmaster.com via your web or mobile browser.
▮CAN I USE A SCREENSHOT OF MY TICKET TO ENTER UNITED CENTER?
No, screenshots of tickets or any ticket produced by an unauthorized source will not be accepted. You can access your tickets through the Chicago Bulls App, on the My Account page on your phone's browser, or from your "Apple Wallet" (if you have an iPhone).
▮I HAVE TRANSFERRED TICKETS TO FRIENDS AND COWORKERS IN THE PAST. HAS THIS PROCESS CHANGED?
The process to transfer a ticket has not changed. However, the recipient will only be able to access tickets for entry via a smartphone. The ability to print tickets at home (a PDF) is no longer available. We encourage you to communicate in advance with whomever you may transfer tickets to and make sure they have a smartphone device to accept and view tickets.