Welcome Back Jazz Fans

The safety of our fans, employees, players and coaches is our number one priority. Below you’ll find all the information you need to know before attending a Jazz game, including information regarding proof of vaccination, masks, bags, and digital tickets.

Need To Know

Proof of Vaccination

All Vivint Arena guests ages 12 and older attending any event, including Utah Jazz games, must present proof of full vaccination or a negative COVID-19 test to gain access to the arena. Guests under the age of 12 will be permitted to enter the Arena if they wear a mask at all times.

Mask Policy

Masks are recommended but not required for guests over the age of 12. Guests under the age of 12 will be permitted to enter the Arena if they wear a mask at all times.

No Bags

Bags (including purses) will not be allowed at Vivint Arena. Diaper bags and medical bags will be allowed if they are no larger than 14”x14”x6”. Clutches will be allowed but must be no larger than 4”x6”x2”.

Digital Tickets

All tickets are digital. Digital tickets allow for contactless entry and allow you to manage, access, transfer, and sell your tickets from the Utah Jazz App.

Utah Jazz + Vivint Arena App

Food Express Pick-up

Get back to the action faster by ordering food through the app.

In-Seat Delivery

Order Jazz gear from the team store and have it delivered to your seat.

Digital Parking

Buy, manage, and scan your digital parking passes.

Digital Wallet

Use the Digital Wallet for in-arena team store and concession purchases.

Digital Tickets

Use the Utah Jazz App to easily scan, transfer, or manage your tickets.

Stay Up To Date

Turn on push notifications for the most important information.

Frequently Asked Questions
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